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Public Surveys Results

The short weekly studies provide us with a great understanding of how our members feel about the various internet issues and trends. Studies are conducted on line, taking a random sample of about 1000 members, who are also encouraged to submit additional comments.

Click any of the Studies listed below to view summary results and a selection of participant comments.

 

Study Title Conducted Participants
  Q170049. Sput the Dummy Dec 15 to Dec 23, 2017 1001
  Q170048. Going Shopping Dec 08 to Dec 17, 2017 1000
  Q170047. Your Career Dec 01 to Dec 10, 2017 1001
  Q170046. Your Education Nov 24 to Dec 03, 2017 1000
  Q170045. Love Me? Nov 17 to Nov 26, 2017 1001
  Q170044. Place your Bets Nov 10 to Nov 19, 2017 1001


Study Q170040. Is Friendly?
Question -
You have just arrived at gwidgetsrus.com, intending to buy a set of infusion molded polytronic gwidgets. The site appears to be very quick to load, easy to use, visually appealing, has a huge range of gwidgets, and secure transactions...

But, it doesn't seem to offer any after sales support. Is this likely to affect your decision to purchase from them?



Responses -
ID Response %
1 Yes, Support is extremely important 39.5
2 Yes, Support is very important 50.3
3 No, Support is not important 8.2
4 No, Support is irrelevant 2.0
  Total % 100.0


Participant Comments (randomly selected) -
ID Comment Member From Sex Age
3881831good customer service and support is key . this can be a make or break for othersClarindaPhilippinesF46
3881337I had experiences with poor after sales service so for me that is one important consideration.BrendaPhilippinesF48
3881789because you may have additional comment to addDerrickKenyaM25
3881431Most of the Clients need to valued most.MUTEBIUgandaM22
3881783very sorry not to participate any big points survey,always it showed that it's done.then it should showed *done"in the listSanjoyIndiaM45
3881191No commentsdevendraIndiaM16
3881748Support is very important but it is not necessary if I know about someone who had a successful purchase.TshepoSouth AfricaM26
3880981riend is the bestahmad tolibinIndonesiaM32
3881306sales support is the face of the governmentrizzaIndonesiaF23
3881853sometimes it needs other site to clarify your transactionsVince YancyPhilippinesM22
3880702But, I wouldn't be looking for after sales support now - only the product. Then later, I would find out the bad news and NEVER buy from them again...AngelikaSouth AfricaF63
3880534If a company that sells gwidgets doesn't offer after sales support then it most likely also has no phone number or general customer support. Hence on to a company that offers all that even if the goods cost more.KarenSwitzerlandF73
3881474No momento nadaCelsoBrazilM53
3881418they guide usceciliaPhilippinesF61
3881223Purchasing a goods or any thing with out support does not mean any thing. Support makes customers happy and want to do business with you just because of the little offer. With or without support business will keep on, as far as your product and price are standard.idrisNigeriaM26
3881333In such case, you are likely to have some questions on its use, warranty and service.JoannPhilippinesF37



Reader Please Note: Comments represent a member's opinion, and appear here exactly as submitted, unedited and uncut. SpiderMetrix.com accepts no responsibility whatsoever about any comment made by any member.

 

 
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