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Public Surveys Results

The short weekly studies provide us with a great understanding of how our members feel about the various internet issues and trends. Studies are conducted on line, taking a random sample of about 1000 members, who are also encouraged to submit additional comments.

Click any of the Studies listed below to view summary results and a selection of participant comments.


Study Title Conducted Participants
  Q180008. Home Page Menu Mar 09 to Mar 17, 2018 1000
  Q180007. Web Chat? Mar 02 to Mar 10, 2018 1000
  Q180006. Newsletter Format Feb 23 to Mar 03, 2018 1000
  Q180005. Is Quick? Feb 16 to Feb 24, 2018 1000
  Q180004. Must Join? Feb 09 to Feb 18, 2018 1001
  Q180003. It is Personal Feb 02 to Feb 10, 2018 1001

Study Q170013. FAQ
Question -
If you had a general question about a web site, would you normally check the FAQ pages first, or just email your question to support?

Responses -
ID Response %
1 Yes, I will thoroughly check the FAQ first 52.4
2 Yes, I will quickly scan the FAQ, then email support 34.7
3 No, it is easier to email support 7.8
4 No, it is quicker to email support 3.2
5 hmm... what is FAQ? 1.9
  Total % 100.0

Participant Comments (randomly selected) -
ID Comment Member From Sex Age
3851931Ta muito bomYgorBrazilM28
3850542this site is provided a very less survey.ritulIndiaM40
3851309some FAQ? ARE NOT TRUEMICHEALUgandaM27
3851419faq pages neededNIFILIndiaF23
3851518nenhum comentário.gisleneBrazilF49
3851909FAQ help to find almost normal answersNetra narayanUnited Arab EmiratesM30
3852056I check the FAQs and I will also look for feedback about the issue and sometimes google it.AntonioPhilippinesM28
3850468Yes, I would thoroughly check the Frequently Asked Questions (FAQ) first.LawrenceCanadaM68
3850601Too many websites do not respond to e-mails with any concern for the person who sent it.JeffUnited StatesM55
3850695tenho grande afeto pelo suport tem qualidades e confiançamaria defatimaBrazilF58
3850745verificar primeiro pode ter a resposta que procuro.ELIETEBrazilF41
3851820Hardly ever email supportmandySouth AfricaF31
3851830his could be the only web page dedicated to explaining the meaning of FAQ (FAQ acronym/abbreviation/slang word).ANAKARIIndiaF25
3851130Great to seaDIBYENDUIndiaM35
3851716but most of problems are more dificult that faq can helpMarcinNetherlandsM32
3851435FAQ is important to know about websitesureshIndiaM53

Reader Please Note: Comments represent a member's opinion, and appear here exactly as submitted, unedited and uncut. SpiderMetrix.com accepts no responsibility whatsoever about any comment made by any member.


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