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Public Surveys Results

The short weekly studies provide us with a great understanding of how our members feel about the various internet issues and trends. Studies are conducted on line, taking a random sample of about 1000 members, who are also encouraged to submit additional comments.

Click any of the Studies listed below to view summary results and a selection of participant comments.

 

Study Title Conducted Participants
  Q170039. Waiting... Oct 06 to Oct 14, 2017 1000
  Q170038. Live Entertainment Sep 29 to Oct 07, 2017 1001
  Q170037. Advertising Sep 22 to Sep 30, 2017 1000
  Q170036. What Sells? Sep 15 to Sep 24, 2017 1001
  Q170035. Home Pages Sep 08 to Sep 17, 2017 1001
  Q170034. Is Secure? Sep 01 to Sep 10, 2017 1000


Study Q170013. FAQ
Question -
If you had a general question about a web site, would you normally check the FAQ pages first, or just email your question to support?



Responses -
ID Response %
1 Yes, I will thoroughly check the FAQ first 52.4
2 Yes, I will quickly scan the FAQ, then email support 34.7
3 No, it is easier to email support 7.8
4 No, it is quicker to email support 3.2
5 hmm... what is FAQ? 1.9
  Total % 100.0


Participant Comments (randomly selected) -
ID Comment Member From Sex Age
3851062when you check the FAQ you can quickly get too know what wrong before sending a mailayokunumiNigeriaM20
3850745verificar primeiro pode ter a resposta que procuro.ELIETEBrazilF41
3851716but most of problems are more dificult that faq can helpMarcinNetherlandsM32
3850697Makes sense, doesn't it - my answer, that is!JudithUnited KingdomF73
3851419faq pages neededNIFILIndiaF23
3852066By checking at FAQ, it might be the faster to get the answer compare to email.TerranceMalaysiaM29
3850688o suporte e o melhor meio de comunicaçaojoao antonioBrazilM57
3851462FAQ helps me to understand different thing about a website at once.IMANITanzaniaM24
3851427No other comment, thanksUchegwuoagwuNigeriaM40
3851205a lot of the time the solution is in the FAQ.johnsonSaint Vincent and the GrenadinesM43
3851314Thanks Spidermetrix.arvindkumarIndiaM51
3851130Great to seaDIBYENDUIndiaM34
3850844Checking is very ImportantUsha RaniIndiaF43
3851518nenhum comentário.gisleneBrazilF49
3851435FAQ is important to know about websitesureshIndiaM53
3851218no commentsthulasiIndiaF61



Reader Please Note: Comments represent a member's opinion, and appear here exactly as submitted, unedited and uncut. SpiderMetrix.com accepts no responsibility whatsoever about any comment made by any member.

 

 
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