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Public Surveys Results

The short weekly studies provide us with a great understanding of how our members feel about the various internet issues and trends. Studies are conducted on line, taking a random sample of about 1000 members, who are also encouraged to submit additional comments.

Click any of the Studies listed below to view summary results and a selection of participant comments.

 

Study Title Conducted Participants
  Q170030. Menu Options Aug 04 to Aug 13, 2017 1002
  Q170029. Adult Sites Jul 28 to Aug 06, 2017 1001
  Q170028. Time Spent Jul 21 to Jul 29, 2017 1002
  Q170027. Free vs Paid Jul 14 to Jul 23, 2017 1002
  Q170026. Friends on the Net Jul 07 to Jul 16, 2017 1001
  Q170025. Your Password Jun 30 to Jul 09, 2017 1001


Study Q170013. FAQ
Question -
If you had a general question about a web site, would you normally check the FAQ pages first, or just email your question to support?



Responses -
ID Response %
1 Yes, I will thoroughly check the FAQ first 52.4
2 Yes, I will quickly scan the FAQ, then email support 34.7
3 No, it is easier to email support 7.8
4 No, it is quicker to email support 3.2
5 hmm... what is FAQ? 1.9
  Total % 100.0


Participant Comments (randomly selected) -
ID Comment Member From Sex Age
3850601Too many websites do not respond to e-mails with any concern for the person who sent it.JeffUnited StatesM55
3851954I will usually send email, because i get better informtion than i check FAQTuijaFinlandF32
3851130Great to seaDIBYENDUIndiaM34
3851820Hardly ever email supportmandySouth AfricaF30
3851830his could be the only web page dedicated to explaining the meaning of FAQ (FAQ acronym/abbreviation/slang word).ANAKARIIndiaF24
3850743Muitas vezes os comentários vem com a resposta do site sobre nossas dúvidas.DiegoBrazilM31
3851948FAQ helps a lot in some certain questionsabigaelPhilippinesF34
3851427No other comment, thanksUchegwuoagwuNigeriaM40
3850697Makes sense, doesn't it - my answer, that is!JudithUnited KingdomF73
3851483It's easier & quicker to email support, since I'm too lazy to check the FAQ first.AsrizaIndonesiaF34
3851994no further comment.IsaganiPhilippinesM48
3851191Probably no one is free and they are busy in their work so they will scan and read it after and email itParthIndiaM18
3850745verificar primeiro pode ter a resposta que procuro.ELIETEBrazilF41
3851246Generally we find answers to our queries in the FAQ.SurenderIndiaM67
3850650If I do not find the answer in the FAQ, then I will email supportgenevieveFranceF65
3851931Ta muito bomYgorBrazilM27



Reader Please Note: Comments represent a member's opinion, and appear here exactly as submitted, unedited and uncut. SpiderMetrix.com accepts no responsibility whatsoever about any comment made by any member.

 

 
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