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Public Surveys Results

The short weekly studies provide us with a great understanding of how our members feel about the various internet issues and trends. Studies are conducted on line, taking a random sample of about 1000 members, who are also encouraged to submit additional comments.

Click any of the Studies listed below to view summary results and a selection of participant comments.


Study Title Conducted Participants
  Q170014. The Fine Print Apr 14 to Apr 23, 2017 1002
  Q170013. FAQ Apr 07 to Apr 16, 2017 1000
  Q170012. Is Easy? Mar 31 to Apr 09, 2017 1000
  Q170011. Icon/Text Buttons Mar 24 to Apr 02, 2017 1001
Q170010. iBank Mar 17 to Mar 26, 2017 1000
  Q170009. Support emails Mar 10 to Mar 18, 2017 1000

Study Q170010. iBank
Question -
On average, how often do you use the internet to do your banking (like paying bills, transferring money, etc)?

Responses -
ID Response %
1 Daily 18.1
2 2-3 times per week 27.0
3 Once a week 15.0
4 2-3 times per month 17.8
5 Once a month 8.6
6 Rarely 8.1
7 Never 5.4
  Total % 100.0

Participant Comments (randomly selected) -
ID Comment Member From Sex Age
3848673it's the more importantLaurenMexicoF35
3848408Very difficultNur ZawaniMalaysiaF23
3847764usually when my pay goes into bankkathleenNew ZealandF61
3847358prefer phone banking which in my opinion is saferDimitriNew ZealandM73
3847494Thanks Spidermetrix.arvindkumarIndiaM51
3847643nothing thank youAnnie CatharineIndiaF43
3848609paying all billsvikasIndiaM26
3848569Regular check is better.ElmoMalaysiaM30
3848449no commentsvictorSouth AfricaM44
3847946it is convenient and fastVICTORKenyaM28
3847953Only for balance inquiry.ClaytonBrazilM29
3847455нетElenaRussian FedF46
3848866Would like to have daily survey giving more pointsVickyIndiaM37
3848813no thank youboherFranceM57
3847391been bit beforeMicheleUnited StatesF44
3847522e facil e tem garantia satisfatoriasmaria defatimaBrazilF57

Reader Please Note: Comments represent a member's opinion, and appear here exactly as submitted, unedited and uncut. SpiderMetrix.com accepts no responsibility whatsoever about any comment made by any member.


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